Handling a small business is not an easy task since you could only afford to hire a limited number of employees to work for you. If you add another head or two, overhead operation expenses will surely shoot up that would be quite heavy for the survival of the business that could eventually lead to layoffs or worse the closing of the business itself.
But have you already experience a scenario wherein all of you are busy with your individual assignment that the phone continuously keeps on ringing and no one can even answer it from anyone of your staff? You are all too engrossed with your own duties that you forgot the fact that a phone ring equates to a possible clientele. Ignoring the rings and not being able to answer them will mean ignoring the clientele's knocking on your door that can cause you to lose potential earnings. To know more about how a company loses customers due to the unanswered phone rings, you can simply search the net.
Because of financial constraints and because you are keeping the operation cost at manageable levels, you cannot hire an extra personnel in answering service pricing and telephone calls. But hiring a company to do the phone answering services is a good option since they do not only work during office hours but they do all the work 24 hours a day. Meaning your office will appear in the sight of the clientele as an around the clock company that can render service to clientele all the time. Adding an extra expense such as this is not a bad thing to do because it actually extends your operating hours even in the wee hours of the morning.
This gives your company a better chance of having a new set of clientele with every ring of the phone.
You can visit their website for more information on how phone answering services actually work.